Dear clients and partners

2020 was a special and intense year for all of us. During the challenging Covid-19 period, we were able to work with you on countless projects and initiatives and thus continue to advance digitization together with you – thank you very much!

Also in 2020, we continued to develop our core product – the technological basis for all our solutions – we rolled out new functions and incorporated many experiences into best practices. Software as a Service (SaaS) has clearly become the standard for the use of modern software. This trend has again increased significantly in 2020. Especially in these times where working from a home office is the new normal, our clients can conveniently access their databases and work from anywhere.

zetcom has also evolved beyond technology. In spring 2020, we transferred the majority of zetcom shares to Harald Quandt Industriebeteiligungen GmbH (HQIB), thus taking an important step for the company’s further long-term development.

Our teams are growing too. We welcomed new employees to our offices in Bern, Berlin and the USA.
With this added support in each of our locations, we will be able to serve our growing client base even more comprehensively in the future.

This year, we were able to win numerous new clients and projects in Europe, the USA, and Australia. In addition, we successfully migrated many existing clients from our legacy solution to the modern browser-based solution.


With all of this, we want to make an important contribution to your core business – today and in the future. Thank you very much for your trust in zetcom, for your flexibility and your openness in 2020.

We look forward to accompanying you in 2021 with your visions, initiatives and projects relating to digitization solutions for your cultural heritage, your museum, your collection or your organization.

The entire zetcom team wishes you happy holidays and a good end of the year. We wish you the best of health and a great new year!

Support hotline

Please note that our hotlines will be closed from December 24 to December 27 and from December 31 to January 3. Our Berlin hotline will be available again from January 4. Our Bern hotline will be available again from January 5.