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Service et support

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Une maintenance et des mises à jour constantes ainsi qu’une assistance téléphonique personnelle garantissent une utilisation durable et réussie de nos produits.

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Pendant les heures d’ouverture locales (de 9h00 à 17h00), vous pouvez nous joindre par téléphone ainsi que par courrier électronique:


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Hotline: +49 30 6900 40 444
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data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22text-is-richtext%22%3A%221%22%2C%22align%22%3A%22text-left%22%2C%22align-sm%22%3A%22%22%2C%22align-md%22%3A%22%22%2C%22align-lg%22%3A%22%22%7D%2C%22st%22%3A%7B%22styles%22%3A%22gs-1fq97usf*%7C*Paragraph without color%22%7D%7D%7D »][ffb_param route= »o gen text »]

Nous fournissons une assistance à nos clients en accédant à distance à votre ordinateur local via l’internet en moins de 30 secondes. L’activation de la connexion à distance est facile et sûre.

 

Procédure TeamViewer

1. Télécharger et ouvrir le logiciel TeamViewer ici

2. Suivre les instructions pour démarrer le programme

3. Vous recevrez un code du programme, vous le partagerez avec nos employés

 

Procédure ISL Online

1. Télécharger et ouvrir le logiciel ISL Online ici

2. Suivre les instructions pour démarrer le programme

3. Vous recevrez un code de la part d’un de nos employés

4. Entrez le code et lancez l’accès à distance

[/ffb_param][/ffb_paragraph_2][/ffb_column_1][/ffb_section_0][ffb_container_0 unique_id= »1ifanlr5″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22type%22%3A%22fg-container-large%22%2C%22no-padding%22%3A%220%22%7D%7D%7D »][ffb_simple-divider-1_1 unique_id= »1ifanlr6″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22divider-size%22%3A%22fullwidth%22%2C%22type-line%22%3A%22solid%22%2C%22divider-alignment%22%3A%22center%22%2C%22use-bold%22%3A%220%22%2C%22divider-color%22%3A%22%23ffffff%22%7D%7D%7D »][/ffb_simple-divider-1_1][/ffb_container_0]