Service & Support

Constant maintenance as well as personal telephone support guarantee a long-term and successful use of our products.

Hotline Support

Give us a Call

During our local support hours (from 9 am to 5 pm) you can reach us via telephone.

Bern
Hotline: +41 31 320 10 03
Email

Berlin
Hotline: +49 30 6900 40 444
Email

Barcelona
Hotline:  +34 934 81 48 35
Email

Kansas
Hotline: +1 913 6 47 86 64
Email

Paris
Hotline: +33 9 81 77 01 15
Email

Remote Support

Share your screen with us

We offer our customers support by remotely accessing their local computer over the Internet in less than 30 seconds. Activating the remote connection is simple and secure.

 

Process TeamViewer

1. Download and open the TeamViewer software here

2. Follow the instructions to start the program

3. You will receive a code from the program

4. Tell the code to our employees to start the session

 

Process ISL Online

1. Download and open the ISL Online Software here

2. Follow the instructions to start the program

3. You will receive a code from one of our employees

4. Enter the code and start remote access