Constant maintenance as well as personal telephone support guarantee a long-term and successful use of our products.
You can submit your support request at any time in the zetcom online customer portal Zendesk, regardless of business hours.
How to get access to the portal?
a) You are registered by one of our employees.
OR
b) You register directly on zetcom.zendesk.com. There you will find a “Register” button which will take you to a registration page. Enter your name and e-mail address. You will receive an automatic email to log in to your account.
Remote Support
We offer our customers support by remotely accessing their local computer over the Internet in less than 30 seconds. Activating the remote connection is simple and secure.
Process TeamViewer
1. Download and open the TeamViewer software here
2. Follow the instructions to start the program
3. You will receive a code from the program
Process ISL Online
1. Download and open the ISL Online Software here
2. Follow the instructions to start the program
3. You will receive a code from one of our employees
4. Enter the code and start remote access
