Bonnefanten Museum Netherlands zetcom customer

Bonnefanten Museum: A Proud Partnership with zetcom’s MuseumPlus

Bonnefanten Museum, Maastricht, Netherlands

Since 2022, the Bonnefanten in Maastricht has been a dedicated partner of zetcom, proudly becoming the first museum in the Netherlands to utilize our services. We are thrilled to collaborate with Bonnefanten, the leading art museum of Limburg and the Euregion, known for its extraordinary permanent collections and temporary exhibitions featuring non-mainstream art and artists. At Bonnefanten, visitors can explore a diverse range of art forms, from medieval sculptures to contemporary video installations, housed in a unique building designed by the renowned Italian architect Aldo Rossi.

Bonnefanten’s collection is vast and varied, featuring medieval wooden sculptures, Old Master paintings from the Southern Netherlands and North Italy, modern and contemporary art, Maastricht ceramics and even a treasure room with silver. The museum is a vibrant hub where ancient and contemporary art meet, and its commitment to innovative exhibitions makes it a perfect fit for MuseumPlus.

As the first Dutch museum to implement MuseumPlus as its collection management software, Bonnefanten is leading the way in modernizing its processes. The museum’s decision to switch to MuseumPlus was driven by the need for a user-friendly, future-proof CMS that could handle everything from collection registration to exhibition management. With a dedicated team from both the museum and zetcom, the migration to MuseumPlus was meticulously planned and executed, ensuring a smooth transition.

In a recent Q&A, Bonnefanten shared insights into their selection process and experiences with zetcom, highlighting the importance of having a reliable partner and a robust, flexible CMS. They praised MuseumPlus for its ease of use, advanced search functions, and the ability to generate standardized reports, all of which have significantly improved their daily operations.

Looking ahead, Bonnefanten aims to fully integrate MuseumPlus into their organization, using it as the central tool for managing both collection objects and loans. With plans to explore additional features like barcode scanning in the future, Bonnefanten is excited about the possibilities that lie ahead with MuseumPlus.

Read the full Q&A:

What prompted your initial exploration for a new CMS?

The supplier of our previous CMS announced the end of support for their product. We took this opportunity to reflect on our needs and started searching for a new CMS with an open mind, forming a dedicated team to carry out this important task.

What key criteria guided your vendor comparisons during the selection process?

Our CMS team created a list of requirements, focusing on user-friendliness, modern design, and future-proof features. We wanted a CMS with a clear API for syncing with our online collection and other programs, along with strong customer service and data protection.

What inspired the greatest confidence in your choice of zetcom?

We were initially impressed by the look and feel of MuseumPlus and the professionalism of zetcom’s staff. Positive feedback from other international museums using MuseumPlus also played a significant role in our decision.

What factors contributed most to your readiness for the migration project?

Consensus within our organization was key. We had a dedicated team and a skilled project leader from zetcom, who was familiar with our previous CMS. We thoroughly prepared the migration process, ensuring that we had a realistic plan and support from our IT department.

What aspect of your daily processes has seen the most significant improvement with the use of MuseumPlus?

MuseumPlus has enhanced our registration processes, location management, and loan traffic. The search functions are efficient, and colleagues across different departments now use MuseumPlus, making it a central tool in our operations.

What do you value about working with zetcom?

zetcom has proven to be a very professional company, and we appreciate their prompt response to our queries through Zendesk.

Looking ahead, how would you define success one year from now?

We hope that MuseumPlus will be fully integrated into our organization, serving as the central tool for all our collection and loan management needs. We are also interested in exploring new features like barcode scanning.

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